Finding the Right Flooring Services Company: Questions to Ask

Choosing new flooring is a major investment in your home. It promises to elevate your space, enhancing both its aesthetic appeal and functionality. With so many flooring companies out there, the selection process can feel overwhelming. How can you be sure you're partnering with a company that will deliver the results you're after?

While attractive pricing and flashy showrooms are tempting, it's crucial to go beyond the surface. The right flooring services company is one that possesses the necessary expertise, prioritizes communication, and offers solutions tailored to your needs. Before signing that contract, make sure you feel completely comfortable with these essential questions:

Experience and Qualifications

Licensing and Insurance: Always inquire about a company's licensing and insurance. A valid New Jersey contractor's license ensures they meet the state's requirements for flooring work. General liability insurance protects you in case of accidental property damage during the installation. Don't hesitate to ask for proof of both.
Years in Business: Experience is a valuable asset. A company with a long track record of success in the Belmar, NJ area demonstrates their ability to deliver quality work and navigate project challenges.
Manufacturer Certifications: Certain flooring materials, like luxury vinyl plank (LVP), require specific installation techniques. Inquire if the company holds certifications from major flooring manufacturers. This signifies their commitment to staying updated on industry best practices.

Flooring Expertise

Flooring Specialties: Does the company specialize in a particular type of flooring, like hardwood, tile, or carpet? While some businesses offer a broad range of options, others excel in specific installations. Understanding their expertise can help you determine if they're the ideal fit for your project.
Knowledge of Your Subfloor: A skilled flooring professional will assess your subfloor's condition before recommending materials and installation methods. Uneven floors or moisture issues might require additional preparation work to ensure a successful outcome.

Services Offered and Project Management

Project Consultation and Estimate: Reputable flooring companies offer in-home consultations to discuss your project, assess your needs, and provide a detailed, written estimate. This estimate should outline the materials, labor costs, timeline, and any potential surprises.
Flooring Removal and Disposal: Will the company remove and dispose of your existing flooring? If so, how are these costs factored into the estimate?
Furniture Moving: Inquire about furniture moving services, especially if you're planning a large-scale flooring project. Some companies offer this as an add-on service, while others might require you to move furniture yourself.
Project Timeline and Communication: Flooring installation can disrupt your daily routine. Discuss the anticipated project timeline and communication protocols. How will the crew handle unexpected delays? How often will you receive updates?

Warranty and Customer Service

Warranty Coverage: All flooring materials and installations should come with a warranty. Understand what the warranty covers, for how long, and the claims process.
Customer References: Reputable companies will be happy to provide you with references from past clients in your area. Speaking with people who have recently used their services can offer valuable insights into the overall customer experience.

At Floors by the Shore, we're proud to serve homeowners in Belmar, NJ but also Brielle, Asbury Park, Eatontown, Howell Township, Long Branch, Manasquan, Rumson Township, Spring Lake, Wall Township, and Tinton Falls. Our team of experts merges industry knowledge with exceptional customer service, ensuring a seamless flooring experience from start to finish.

We invite you to visit our showroom in Belmar, NJ to explore our extensive flooring collection, discuss your project with our design consultants, and get a free, in-home consultation and estimate.

Don't settle for just any flooring service company! By asking the right questions and understanding their qualifications, expertise, and approach, you can confidently choose a flooring partner who will transform your vision into a beautiful reality.