Frequently Asked Questions
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Why does my new carpet appear to be shedding?

Shedding or piling is very normal for new carpeting, especially those made with staple carpet fibers (as opposed to bulked continuous filament (BCF) fibers). When yarn is sheared at a factory, pieces fall into the pile of carpets. These pieces become loose after installation. Most shedding will stop in a short time with regular vacuuming. Some carpets take longer than others, and the duration of shredding is determined by the way the carpet was manufactured.

Why are some carpets measured by square yard and others by square foot?

Until a few years ago carpeting was always measured by the square yard. Recently, the common measurement was changed to square footage to make it less confusing for homeowners.

What is steam cleaning?

A hot-water extraction method in which no steam is actually produced. This is done from a truck–mounted carpet cleaning unit, or when a truck mounted unit cannot be reached, a portable, self–contained system is brought into the cleaning area. Many carpet manufacturers recommend you to choose IICRC certified carpet cleaning professionals.

What are the average costs I should expect when purchasing carpet?

Carpet pricing ranges from low to high, depending on the quality of the carpet and materials used.

Is any carpet mold and mildew resistant?

Most synthetic carpet fibers—such as polyester, nylon, polyester, acrylic, and triexta—are mold and mildew resistant. Regardless, if moisture reaches between the carpet and the subfloor, where it sits for an extended period of time, mold can grow and cause issues.

Does new carpet contain formaldehyde?

No, formaldehyde is not used in modern day carpet manufacturing.

Is carpet recommended for someone with allergies?

When it comes to dust and allergens, carpets tend to hold them in pile until they are vacuumed. When you sweep hard surface floors, or when a draft comes into your room, allergens can enter the air, and your lungs. In this instance, carpet is better for someone with allergies. On the other hand, a carpet that is subject to prolonged moisture and dirt can be a breeding ground for mold and mildew; in which case the carpet may increase your allergic symptoms. You can, however, choose synthetic carpets, which are mold and mildew resistant and hinder the growth of these allergens. Frequent professional steam cleaning will also help to keep your carpets clean and safe.

When having an old carpet removed, it is recommended that you leave the premises prior to the removal as this can stir up a lot of dust and allergens. Also, have workers remove the used carpet to a safe place out of your home, and vacuum all areas where carpeting was removed.

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